Document Intelligence for Operations
The client was drowning in manual document processing — purchase orders, shipping manifests, invoices, and customs forms all required manual data entry. The process was slow, error-prone, and scaling linearly with headcount.
80–90%
Reduction in manual processing time
99%+
Extraction accuracy on core fields
3×
Document throughput without adding headcount
A mid-size logistics and operations company processing thousands of documents per week
The client was drowning in manual document processing — purchase orders, shipping manifests, invoices, and customs forms all required manual data entry. The process was slow, error-prone, and scaling linearly with headcount.
What we built and why
We designed and deployed an end-to-end document intelligence pipeline. The system extracts structured data from unstructured documents using a combination of layout analysis and LLM-based extraction, validates against business rules, flags exceptions for human review, and pushes clean data directly into the client's ERP.
What we delivered
Multi-format document ingestion (PDF, image, email attachment)
Layout-aware extraction with field-level confidence scoring
Business rule validation engine with configurable thresholds
Human review queue for low-confidence and exception cases
Direct ERP integration with audit trail
Monitoring dashboard with extraction metrics and SLA tracking
From kickoff to production
Discovery & taxonomy
Catalogued all document types, fields, business rules, and exception cases. Established accuracy targets per field and document class.
Pipeline architecture
Designed a modular extraction pipeline: pre-processing → layout analysis → LLM extraction → validation → ERP push. Each stage independently observable.
Model development & evaluation
Built and evaluated extraction models per document type. Established ground truth datasets and measured F1, precision, and recall per field.
Production deployment
Deployed with full monitoring, SLA tracking, exception queues, and human review workflows. Ongoing model refinement based on production feedback.
Let’s identify the highest-leverage
system for your business.
We’ll review your workflows, prioritize the right opportunity, and define a practical path from concept to production.
Start a system reviewResponse within 1 business day.